Disruption is coming. Or, as this report points out, disruption started, and now we will see who sticks around. A recent report from Insider intelligence dove into what Small Business customers are expecting from their payment service providers.
Payment product innovation should focus on streamlining the checkout experience.
Accepting more fast-growing payment methods can drive SMBs’ sales and margins. Forty-one percent felt there’s room for improvement in the payment methods they offer, per October 2022 data from Paysafe. Improved support for local and multicurrency payments can widen their net of available customers. And emerging methods hold significant opportunity: Consumers increasingly want to use proximity mobile payments and buy now, pay later, while account-to-account payments can reduce SMB costs relative to card payments. — https://content-na1.emarketer.com/small-business-payment-disruptors-2023
